Contact
One inbox. A clearer route to help.
Netro Labs is a small independent product practice. Support, privacy, security and business enquiries all reach the same monitored inbox.
Monitored inbox
Tell Netro Labs what you need.
Use a clear subject line — for example, “Pew support” or “Privacy request” — so your message can be understood quickly.
support@zedipass.comWhat to include
A useful first message.
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App support
Name the app, your device and software version, then describe what happened and what you expected.
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Privacy and data rights
Name the relevant app or service and explain the privacy question or data-rights request.
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Security reports
Include the affected product and version, clear reproduction steps and the potential impact.
Read the reporting guidance -
General and business
Share a short outline of the publishing, licensing or other enquiry and the best way to reply.